Introduction

Welcome to Key Vantage, a service provided by JD Web Services Ltd. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (keyvantage.uk) and use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information from you:

• Name
• Email address
• Phone number
• Address
• Payment information

Non-Personal Information

We may collect non-personal information about your interactions with our website and services, such as:

• Browser type
• Operating system
• IP address
• Pages visited on our website
• Time and date of visits
• Referring website

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

How We Collect Information

Directly from Users

We collect information directly from you when you:

• Register for an account
• Place an order
• Contact us with inquiries
• Subscribe to our newsletter

Automatically

We collect information automatically as you navigate our website using cookies, web beacons, and other tracking technologies.

From Third Parties

We may receive information about you from third parties, such as social media platforms when you interact with our profiles.

How We Use the Information

We use the collected information for various purposes, including to:

• Provide and improve our services
• Process transactions and manage accounts
• Personalize your experience on our website
• Send marketing and promotional communications
• Respond to customer service inquiries
• Comply with legal obligations
• Enhance security and prevent fraud

How We Share Information

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

With Business Partners

We may share your information with business partners to offer you certain products, services, or promotions.

For Legal Reasons

We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, property, or safety.

In Connection with Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Access and Update Personal Information

You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us.

Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.

Request Deletion of Personal Data

You have the right to request the deletion of your personal data. Please contact us if you wish to exercise this right.

Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

Lodge a Complaint with a Data Protection Authority

If you believe that we have infringed your rights, you have the right to lodge a complaint with a data protection authority.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

JD Web Services Ltd T/A Key Vantage
Registered Company Number: 11453166
Registered Office: 104 High Street, Mold, Flintshire CH7 1BH
Email: [email protected]
Website: keyvantage.uk