Introduction

Welcome to Key Vantage, a service provided by JD Web Services Ltd. By accessing and using our website, keyvantage.uk, and our services, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not use our website or services.

User Responsibilities

Eligibility and Account Requirements

To use our services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Accurate Information

You agree to provide accurate and truthful information when creating an account and using our services. Misleading or false information is grounds for termination of your account.

Security of Account Credentials

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any applicable law or regulation.
• Infringing on the rights of others, including intellectual property rights.
• Disrupting or interfering with the security or operation of our website or services.
• Transmitting any harmful or malicious software.

Intellectual Property

Ownership of Content

All content provided on the Key Vantage website, including text, graphics, logos, images, and software, is the property of JD Web Services Ltd and is protected by applicable intellectual property laws.

License to Use Website

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and services for your personal or business purposes, subject to these Terms of Use.

User-Generated Content and Submissions

By submitting content to our website or through our services, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, distribute, and display such content in connection with our business.

Copyright Infringement Claims

If you believe that your copyrighted work has been used in a way that constitutes copyright infringement, please contact us with the details of your claim.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information that pertains to your privacy.

Services

Custom Websites and Hosting

We offer custom website design and hosting services. By using these services, you agree to adhere to the terms and conditions outlined in this document. You are responsible for ensuring that any content you provide for your website does not violate any laws or infringe on the rights of others. We reserve the right to suspend or terminate your website hosting if we determine that your content is inappropriate or violates these terms.

Reputation Management

Our reputation management services require access to your Google My Business and Facebook page. By using these services, you grant us the necessary permissions to manage and make changes to these accounts on your behalf. You are responsible for providing accurate and truthful information for these platforms. We are not liable for any consequences arising from changes made to your accounts as part of our reputation management services.

AI Chatbot Services

We offer AI chatbot services to enhance customer engagement on your website. By using these services, you agree to adhere to the terms and conditions outlined in this document. We are not responsible for any errors or omissions in the chatbot’s responses. It is your responsibility to ensure the chatbot’s responses comply with applicable laws and regulations.

Custom Automations

Our custom automation services are designed to streamline your business processes. By using these services, you agree to provide accurate information and requirements for the automations. We are not liable for any errors or malfunctions in the automations that result from incorrect information provided by you.

Professional Blog Post Writing

We offer professional blog post writing services to enhance your online presence. By using these services, you agree to provide accurate and complete information about the topics and requirements for the blog posts. You are responsible for reviewing and approving the content before publication. We are not liable for any errors or omissions in the blog posts once they have been approved by you.

Social Media Management

Our social media management services involve creating, curating, and managing content across various social media platforms on behalf of our clients. By using these services, you agree to the following:

• Access and Permissions: You grant us access to your social media accounts and necessary permissions to perform management tasks, including posting content, responding to comments, and analyzing performance metrics.
• Content Approval: You are responsible for approving any content we create before it is posted on your social media accounts. We are not liable for any issues arising from posted content that you have approved.
• Compliance with Platform Policies: You agree to comply with the terms and conditions of each social media platform. We are not responsible for any actions taken by these platforms against your account.
• Accuracy of Information: You agree to provide accurate and truthful information for your social media profiles. We are not liable for any consequences resulting from inaccurate or misleading information provided by you.
• Engagement and Interaction: We will manage engagement and interactions with your audience as per your guidelines. You acknowledge that the results of social media management depend on various factors, including audience behavior and platform algorithms, and we do not guarantee specific outcomes.
• Content Ownership: All content created by us for your social media accounts remains your property. However, we reserve the right to use any non-confidential information about our services provided to you for marketing and promotional purposes.

Disclaimers

General Disclaimers

Our website and services are provided on an “as-is” and “as-available” basis. We make no warranties, expressed or implied, about the reliability or accuracy of our services or content.

No Warranties

We disclaim all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

Extent of Liability

To the fullest extent permitted by law, JD Web Services Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts located in England and Wales.

Dispute Resolution

Informal Resolution

We aim to resolve any disputes amicably and efficiently. If you have any issues or disputes with us, please contact us first at [email protected].

Arbitration Clause

If we cannot resolve the dispute informally, you agree to resolve any claim, dispute, or controversy arising out of or in connection with these Terms of Use by binding arbitration.

Class Action Waiver

You agree that any disputes or claims must be pursued on an individual basis and not as part of a class action.

Termination

Grounds for Termination

We reserve the right to terminate or suspend your access to our website and services, without prior notice or liability, for any reason, including but not limited to a breach of these Terms of Use.

Effect of Termination

Upon termination, your right to use our services will immediately cease. All provisions of these Terms of Use that should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Modifications to the Terms

Right to Modify

We reserve the right to modify these Terms of Use at any time. We will notify you of any changes by posting the new terms on our website.

Notification of Changes

It is your responsibility to review these Terms of Use periodically for any changes. Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes.

Continued Use as Acceptance

If you do not agree to the new terms, you must stop using our website and services.

Miscellaneous

Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and JD Web Services Ltd regarding your use of our website and services.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

No waiver of any term or condition of these Terms of Use shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Contact Information

If you have any questions about these Terms of Use, please contact us at [email protected].

JD Web Services Ltd T/A Key Vantage

Registered Company Number: 11453166
Registered Office: 104 High Street, Mold, Flintshire CH7 1BH
Website: keyvantage.uk
Contact Email: [email protected]